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Terms & Conditions

Last Updated: February 12, 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Advance Coaching ("Company," "we," "our," or "us") governing your access to and use of our website advancecoaching.com.au and our marketing services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services Description

Advance Coaching provides digital marketing, lead generation, CRM implementation, sales coaching, and related services specifically for fitness studios and gym businesses. Our services include but are not limited to:

  • Strategic marketing planning and 12-month marketing calendars
  • Reignite Campaigns™ for database reactivation
  • Meta (Facebook/Instagram) advertising campaign management
  • CRM system setup and automation
  • Sales training and conversion optimization
  • Performance reporting and analytics

Specific services, deliverables, timelines, and pricing are outlined in individual service agreements or proposals provided to clients.

3. Client Responsibilities

As a client of Advance Coaching, you agree to:

  • Provide accurate and complete information about your business
  • Respond to requests for information, approvals, and feedback in a timely manner
  • Provide necessary access to advertising accounts, CRM systems, and other platforms
  • Comply with all applicable laws, regulations, and platform policies
  • Ensure all marketing materials, claims, and content provided to us are truthful and compliant
  • Maintain active communication and attend scheduled meetings or calls

Failure to fulfill these responsibilities may impact our ability to deliver results and does not entitle you to refunds or service credits.

4. Payment Terms

4.1 Pricing and Invoicing

Service fees are outlined in your individual service agreement or proposal. Unless otherwise specified, fees are billed monthly in advance. Invoices are due within 7 days of issuance unless alternative payment terms have been agreed upon in writing.

4.2 Advertising Spend

Our service fees are separate from advertising spend (e.g., Meta ad costs). You are responsible for all advertising costs charged directly by advertising platforms. We do not mark up or profit from your advertising spend.

4.3 Late Payments

Late payments may result in suspension of services until payment is received. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

4.4 Refund Policy

Due to the nature of our services, fees paid are generally non-refundable. However, we may consider refunds on a case-by-case basis at our sole discretion if services have not yet been rendered.

5. Contract Duration and Termination

5.1 No Long-Term Contracts

Unless otherwise specified in your service agreement, our services are provided on a month-to-month basis with no long-term contracts or lock-in periods.

5.2 Termination by Client

You may terminate services at any time by providing 30 days' written notice. You remain responsible for payment of all fees incurred up to the termination date, including the full month in which notice is given.

5.3 Termination by Company

We reserve the right to terminate services immediately if you:

  • Fail to pay invoices within 14 days of the due date
  • Violate these Terms or your service agreement
  • Engage in fraudulent, illegal, or unethical business practices
  • Provide false or misleading information
  • Fail to respond to communications for more than 14 days

5.4 Post-Termination

Upon termination, we will cease active management of your campaigns and accounts. You retain ownership of all advertising accounts, CRM data, and assets created during our engagement. We may provide a transition period of up to 7 days to transfer knowledge and access.

6. Intellectual Property

6.1 Company Intellectual Property

All proprietary methodologies, systems, templates, frameworks, and processes (including but not limited to Reignite Campaigns™, Money Finder™, and our 12-Month Marketing Calendar) remain the exclusive intellectual property of Advance Coaching. You may not reproduce, distribute, or commercialize these materials without our written consent.

6.2 Client Intellectual Property

You retain ownership of your business name, logo, brand assets, and any pre-existing intellectual property. By engaging our services, you grant us a limited license to use your intellectual property solely for the purpose of delivering our services.

6.3 Work Product

Marketing materials, ad creatives, copy, and campaign assets created specifically for your business during our engagement become your property upon full payment of all fees. However, we retain the right to use anonymized or aggregated data and case study information for our own marketing purposes.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our engagement. This includes business strategies, financial information, client lists, and trade secrets. This obligation survives termination of services.

We may share anonymized case studies and results for marketing purposes, but will not disclose your identity without your explicit written consent.

8. Results and Performance

8.1 No Guarantees

While we use proven strategies and best practices, marketing results depend on numerous factors beyond our control, including market conditions, competition, product quality, pricing, and client execution. We do not guarantee specific results, revenue, leads, or return on investment.

8.2 Case Studies and Testimonials

Past results achieved by other clients do not guarantee similar outcomes for your business. Case studies and testimonials represent individual experiences and should not be interpreted as typical or guaranteed results.

8.3 Platform Dependencies

Our services rely on third-party platforms (Meta, Google, CRM providers, etc.). We are not responsible for platform outages, policy changes, account suspensions, or other issues beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, Advance Coaching shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from or related to our services.

Our total liability for any claims arising from our services shall not exceed the total fees paid by you to us in the 3 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Advance Coaching, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your violation of these Terms or applicable laws
  • Your business practices, products, or services
  • False or misleading information you provide
  • Infringement of third-party intellectual property rights
  • Your failure to comply with advertising platform policies

11. Compliance with Laws

You are solely responsible for ensuring your business, marketing practices, and advertising comply with all applicable laws, regulations, and industry standards, including but not limited to:

  • Consumer protection laws
  • Privacy and data protection regulations (GDPR, CCPA, etc.)
  • Advertising standards and truth-in-advertising laws
  • Health and fitness industry regulations
  • Platform-specific policies (Meta, Google, etc.)

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation. You agree to contact us directly at [email protected] to discuss the issue before pursuing formal legal action.

12.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia. Any legal proceedings shall be conducted in the courts of Australia.

13. Website Use

13.1 Acceptable Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Scrape, copy, or reproduce our content without permission
  • Interfere with the proper functioning of our website

13.2 Accuracy of Information

While we strive to provide accurate and up-to-date information on our website, we make no warranties regarding the completeness, accuracy, or reliability of any content. Information on our website is for general informational purposes only and should not be considered professional advice.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

Material changes affecting existing client agreements will be communicated via email with at least 30 days' notice.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any individual service agreement or proposal, constitute the entire agreement between you and Advance Coaching regarding our services and supersede all prior agreements, understandings, and communications.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Advance Coaching

Email: [email protected]

Phone: +61 423 904 974

Website: advancecoaching.com.au

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.