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Privacy Policy

Last Updated: February 12, 2026

1. Introduction

Advance Coaching ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website advancecoaching.com.au and use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Book a consultation or growth plan call
  • Use our Money Finder™ calculator
  • Subscribe to our newsletter or email communications
  • Engage with our services as a client

This information may include:

  • Name and business name
  • Email address
  • Phone number
  • Business information (studio type, location, member count, etc.)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: Process inquiries, schedule consultations, deliver marketing services to clients
  • To communicate with you: Send service updates, respond to inquiries, provide customer support
  • To improve our website: Analyze usage patterns, optimize user experience, fix technical issues
  • To send marketing communications: Share relevant content, case studies, and promotional offers (with your consent)
  • To comply with legal obligations: Fulfill regulatory requirements and respond to legal requests

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

  • Consent: You have given explicit consent for us to process your information for specific purposes
  • Contract: Processing is necessary to fulfill our contractual obligations to you
  • Legitimate interests: Processing is necessary for our legitimate business interests (e.g., improving services, preventing fraud)
  • Legal obligation: Processing is required to comply with applicable laws

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service providers: Third-party vendors who assist with website hosting, email delivery, analytics, CRM systems, and payment processing
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Legal requirements: When required by law, court order, or government request
  • Protection of rights: To protect our rights, property, safety, or that of our users

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand website usage and performance
  • Marketing cookies: Track conversions from advertising campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Data portability: Request transfer of your information to another service provider
  • Withdraw consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us at [email protected]

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Advance Coaching

Email: [email protected]

Phone: +61 423 904 974

Website: advancecoaching.com.au

This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your personal information. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.